77aac's Privacy Policy

When you register on 77aac, log in, or use our services, we may collect the following types of information:

1.1 Information you provide directly

• Your full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• Documents submitted for identity verification (such as a national identity card)
• Payment information — such as bKash, Nagad, Rocket, or Upay account details (via secure encrypted methods)
• The content of your communications with customer support

1.2 Information collected automatically

• IP address and device type
• Browser type and operating system
• Platform access times and log data
• Session cookies and tracking data (in accordance with the cookie policy)
• Your gaming activity history and transaction records

1.3 Information received from third parties

In some cases we may receive information about you from payment processors or identity verification providers, which is used to improve the quality of our services and to prevent fraud.

77aac uses your information for the following legitimate purposes:

• Account management: To create, verify, and maintain your account.
• Payment processing: To securely complete deposit and withdrawal transactions.
• Age verification: To ensure that individuals under 21 years of age cannot use the platform.
• Customer support: To properly resolve your requests and complaints.
• Security and fraud prevention: To detect unauthorized access and suspicious activity.
• Responsible gaming: To monitor your gaming habits and alert you if harmful patterns are identified.
• Legal compliance: To comply with applicable regulations and the directives of regulatory authorities.
• Service improvement: To enhance the functionality of our platform and the user experience.

77aac does not sell your personal information to third parties under any circumstances. However, we may share your information in specific situations:

3.1 Service provider partners

Payment processors (bKash, Nagad, Rocket, Upay, bank transfer services), identity verification agencies, and technology infrastructure providers may process information on our behalf to a limited extent. They act solely on our behalf and may not use the information for their own purposes.

3.2 Legal obligations

We may be required to disclose relevant information in response to a court order, a legal request from an investigative authority, or any other mandatory legal requirement.

3.3 Business changes

If there is a change in the ownership or business structure of 77aac, user information may be transferred to the new entity, though that entity will also remain subject to this privacy policy.

77aac applies industry-standard technical and organizational measures to keep your information secure:

• SSL encryption: All data transfers are encrypted using SSL/TLS protocols.
• Secure data storage: Your information is stored on secure servers and can only be accessed by authorized personnel.
• Password hashing: Your password is never stored in plain text — only an encrypted hash is retained.
• Firewall and intrusion detection: Regular security monitoring and automated threat detection systems remain active at all times.
• Staff training: Our team members are trained in data protection and committed to maintaining confidentiality.
• Regular security reviews: Our systems are regularly tested for security vulnerabilities.

While we strive to ensure the highest level of security, no method of transmitting information over the internet is completely secure. We therefore ask you to keep your account password protected.

How long your information is retained depends on the type and purpose of the data:

• Account information: For as long as your account is active, and for a specified period after account closure as required by legal obligations.
• Transaction records: For the period required under financial regulatory rules.
• Customer support communications: For a reasonable period after the issue has been resolved.
• Cookies and session data: According to the specific type of cookie (session cookies are deleted when the browser is closed; persistent cookies remain active for a set duration).

Unless required by legal obligations or legitimate business reasons, we do not retain your information longer than necessary.

The 77aac platform uses cookies and similar technologies. These store small data files in your browser.

6.1 Types of cookies

• Essential cookies: Necessary for the basic functioning of the platform — maintaining login status, security verification, and so on.
• Performance cookies: For analysing site statistics and monitoring performance.
• Functionality cookies: To remember your preferences, such as language selection.

6.2 Cookie control

You can accept or reject cookies through your browser settings. Please note that disabling essential cookies may cause some platform features to not work properly.

You have the following rights regarding your personal information:

• Right to know: You can contact us to find out what information we hold about you.
• Right to rectification: You can request that any inaccuracies in your information be corrected.
• Right to erasure: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations exist.
• Right to object to processing: In some cases you can object to the processing of your information.
• Right to opt out of marketing communications: You can stop receiving promotional messages at any time.
• Right to data portability: You can request to receive your data in a structured format.

To exercise these rights, please contact us at the address listed below. We will respond to your request as quickly as possible.

77aac is a platform intended only for those aged 21 and above. We do not knowingly collect information from any minor. If we become aware that a user is under 21, we will immediately close their account and delete the associated information.

If you believe a minor is using our platform, please notify us immediately.

77aac's servers and technical infrastructure may be located in various countries. Even if your information is processed or stored outside Bangladesh, we ensure that all transfers are conducted in accordance with the protection standards set out in this privacy policy.

For data transfers to third countries, we put in place appropriate contractual safeguards to ensure your information is adequately protected.

77aac reserves the right to update this privacy policy from time to time. The policy is reviewed to keep pace with changes to our services, technology, or legal requirements.

For significant changes, we will notify you by email or via a notice on the platform. Continued use of the platform after any changes indicates that you have accepted the updated policy.

The latest version of this policy will always be available on this page. You can tell how current it is by checking the "Last updated" date at the top of the page.

77aac takes responsible gaming seriously. We monitor data about your gaming behaviour so that we can identify potentially harmful patterns and take appropriate action.

This information is used solely for your protection — never against you. If you feel that gaming is having a negative impact on your life, please use our responsible gaming resources. Visit our Responsible Gaming page to learn more.

This privacy policy is governed by applicable law. Any dispute relating to this policy will first be addressed through mutual discussion.

This privacy policy, together with our terms of service and other policies, governs the relationship between 77aac and its users. Visit our Terms and Conditions page for more details.